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alwis
Staff
alwis
Staff
May 11, 2022

Technical Tip: How to use email 2FA for FortiAuthenticator Windows Agent

  • May 11, 2022
  • 0 replies
  • 3258 views
Description This article describes how to use email 2FA for FortiAuthenticator Windows Agent.
Scope FortiAuthenticator v6.2 above.
Solution

Starting from the 6.2.0 version SMS and email two-factor authentication support was added for Microsoft Windows Agent.

 

  1. Configure prerequisite setting for and refer to the link: SMTP servers (it is possible to use Gmail STARTTLS as an SMTP server: Technical Tip: Configure Gmail (STARTTLS) as a mail server and  FortiAuthenticator Agent for Microsoft Windows Install Guide).
  2. Configure OTP and email address for the user.

 

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Agent Testing.

  1. Select the domain from the dropdown menu, enter the username and AD password, leave the OTP field empty, and select enter to trigger an OTP through email.

 

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  1. Enter the OTP received on the email.

 

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login321.PNG

 

  1. If login fails, see Appendix A - Debugging to identify the issue.
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