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Somashekara_Hanumant
Staff & Editor
Staff & Editor
May 22, 2025

Technical Tip: How to configure FortiGuard communication via proxy on FortiAuthenticator

  • May 22, 2025
  • 0 replies
  • 238 views
Description This article explains how to enable proxy settings on FortiAuthenticator to communicate with FortiGuard services
Scope FortiAuthenticator, FortiGuard.
Solution

If the admin wants to enable proxy settings on FortiAuthenticator to communicate with FortiGuard services for the features SMS gateway, FortiToken Cloud, and FortiGuard, enable the Proxy settings as per the below screen capture:

 

FortiGuard_fac.JPG

 

Traffic logs on the Proxy device where the traffic is being allowed:

 

FortiGuard_fac_logs.JPG

 

Proxy Policy:

 

FortiGuard_fac_policy.JPG

 

Ensure to create a normal policy to allow DNS resolution for the FortiAuthenticator IP address on the Proxy device.

 

FortiGuard_fac_dns.JPG