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gsharma
Staff
Staff
December 3, 2025

Technical Tip: Cannot access FortiAI Assistant

  • December 3, 2025
  • 0 replies
  • 443 views
Description This article describes how to process after enabling FortiAI Assistant for the first time if getting a warning.
Scope FortiAppSec.
Solution

Master user of the FortiAppSec cloud can enable FortiAI Assistant, which enables Integration with FortiAI to leverage artificial intelligence for automated security insights and also for analysis.

 

To enable FortiAI Assistant, log in to FortiAppSec Portal, navigate to General -> Settings -> Toggle to enable ( FortiAI Assistant).

 

enableAIassi.png

 

After enabling this, if there is still a warning as below:

 

warningai.jpg

 

Log out of the portal, close the browser, and again open a new tab for the portal. Select the FortiAI Assistant icon in the top right corner again. It will show as expected.

 

image (7).png

 

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