Technical Tip: Application is not shown to the IAM user

Description

This article describes the troubleshooting steps needed to take when the application is not showing expected to the IAM users.

Scope

FortiAppSec Cloud.

Solution

When an IAM user logs in to the FortiAppSec portal, there can be an issue where applications are not showing to the users who are added to the Asset group.

In this screenshot, Applications shows 2; however, in the list, only 1 Application is there.

To further check, contact the Master account holder to check the details in the Asset group.

1. Log in to the Master account.

2. Navigate to General -> Asset Groups. 
   
   

   

3. In Asset group B, there is no Application.

4. Edit the Asset group and add the Application from the Available section to the Selected Section under WAF Assets.
   
   

   

5. Select Save.

6. Now the IAM user will be able to see the Application as expected.