Troubleshooting Tip: Unable to apply profile with Dual 5G on FortiAP 831F. Error: Cannot read properties of undefined (reading 'overrideChannel')
| Description | This article describes how to resolve an issue where an error occurs that prevents a 'Dual 5G' profile from being applied to the FortiAP 831F from the web GUI in versions prior to 7.4.2. |
| Scope | FortiOS v7.2.x and versions prior to v7.4.1, FortiAP. |
| Solution | This error occurs on FortiAP 831F when changing a profile from Single 5G to Dual 5G.
It looks like this and appears in the lower-right corner, preventing the profile from being applied to the FortiAP:
To resolve this issue, update FortiOS to version 7.4.2 or higher.
This was a known bug (973935) and was fixed from version 7.4.2 onwards. See FortiGate 7.4.2 resolved issues.
Workaround:
Apply the Profile from the CLI:
config wireless-controller wtp edit "serial_number_of_the_FAP" set wtp-profile "name_of_the_profile_to_apply" next end |
