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Troubleshooting Tip: Error while adding 8 SSIDs per client serving radios in FortiAP profile; Error: at most 7 vaps can be configured

Description

This article describes how to resolve a situation where, when adding an 8^th SSID to the RADIUS server, the following error occurs:

Error in the CLI:

Error in the GUI:

Scope

FortiGate v7.2 and above.

Solution

As per the FortiAPs datasheet we can add up to 8 SSIDs per client serving radio and 7 SSIDs if background scanning is enabled.

To add 8 SSIDs keep:

Disable Dedicated scan on the FortiAP profile.
Disable voice-enterprise on the SSIDs that are being added to the FortiAP profile.

Under FortiGate GUI -> Wi-Fi & Switch Controller -> SSID -> Advanced Settings, disable 802.11v assisted roaming and 802.11k assisted roaming.

Reason: Enabling 802.11v and 802.11k will enable background scanning on the ForitAP unit.

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