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pprince
Staff
Staff
October 10, 2022

Technical Tip: 'Firmware installation failed' when upgrading FortiAP from FortiGate GUI

  • October 10, 2022
  • 0 replies
  • 3097 views
Description

This article describes that it is possible to see the error 'Firmware installation failed' when a user is trying to update a FortiAP from FortiGate GUI.

Scope FortiAP Upgradation.
Solution

If the below error is visible, reboot the FortiAP and then try to upgrade.

 

pprince_1-1665412973570.jpeg

 

Firmware download link:

https://support.fortinet.com/Download/FirmwareImages.aspx

 

Refer to the below link for the FortiAP firmware upgrade: 

https://docs.fortinet.com/document/fortiap/7.2.1/fortiwifi-and-fortiap-configuration-guide/610249/fo...

 

Reference KB article link: https://community.fortinet.com/t5/FortiAP/Technical-Tip-Steps-to-upgrade-FAP-U431-U433-from-6-21-to-6-2-2/ta-p/224113