Technical Tip: 101F FortiExtender model not appearing in FortiGate drop down list

The hardware model name displayed on the physical FortiExtender is 101F, as shown in the attached image.

This model name is consistent with the compatibility information listed in the FEXT_HW_and_Modem_FW_Compatibility_Matrix and Firmware download Portal: https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/64b6e80f-9de9-11ee-a142-fa163e15d75b/FEXT_HW_and_Modem_FW_Compatiblity_Matrix.pdf

However, the model may not appear in the list when creating a FortiExtender profile on certain FortiGates, such as FortiGate-61F or FortiGate-200E.

In these instances, it is necessary to select FortiExtender-11F/FortiExtender-11F based on the device's serial number.