Skip to main content
nmichael
Staff
Staff
March 17, 2017

Technical Note: How to login to a FortiAP 320C if the AP login password has been forgotten

  • March 17, 2017
  • 0 replies
  • 5487 views
Description
This article explains how to login to a FAP-320C if a user forgets the AP login password.

Solution
The FortiAP 320C does not have a reset button.

The admin password can be reset to the default value via wtp-profile on the FortiGate that manages the FortiAP 320C.
FG240D4615xxxxxx # config wireless-controller wtp-profile
FG240D4615xxxxxx (wtp-profile) # edit resetpwd
FG240D4615xxxxxx (resetpwd) # set login-passwd-change default
FG240D4615xxxxxx (resetpwd) # end

In the above example, ’resetpwd’ is the name of  wtp-profile that has been applied to the FortiAP 320C  on the FortiGate.  The profile is edited to change the ‘login-passwd-change’ parameter to default and save the changes.  New change will be pushed to the FortiAP 320C  that would help the user to login to the FortiAP with default credentials via GUI or telnet session.

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!