Troubleshooting Tip: Log-Fetch Generic error

After creating a 'Profile' in Log Fetch, the ' Generic error' shows up when selecting 'Sync Devices' options.

To resolve it:

1. Make sure the Log Fetch Server (remote FortiAnalyzer) is up and reachable.
2. Before selecting the 'Sync Device', make a fetching request first using 'Request Fetch' option:

3. Use the 'Sync Devices' options again and it does not give the error.

Related documents:

Technical Tip: How to migrate a FortiAnalyzer logs and config to a new system.
Fetcher management - FortiAnalyzer administration guide.
Technical Tip: Debug For Log-Fetch