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WinterSnowYap
Staff
Staff
January 2, 2025

Troubleshooting Tip: FortiAnalyzer Report/FortiView Kilobytes/Megabytes value is different from FortiGate Policy/FortiView Kilobytes/Megabytes value

  • January 2, 2025
  • 0 replies
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Description This article describes how to troubleshoot the FortiAnalyzer Report/FortiView and FortiGate Policy /FortiView in Kilobytes / Megabytes value.
Scope FortiAnalyzer, FortiGate:
Solution

At FortiAnalyzer run debug CLI commands as below:

 

diagnose debug disable <----- Use this command to stop any pre-running debugs.

diagnose debug reset

diagnose debug application fazvcd 255

diagnose debug enable

diagnose debug disable <----- Use this command to stop the debug.

 

From the FortiAnalyer debug CLI commands result it will show the value in Bytes format, then use the below links to convert it to Kilobytes/Megabytes:

https://www.gbmb.org/bytes-to-mb

https://www.gbmb.org/bytes-to-kb

 

This is because both FortiGate and FortiAnalyzer show the Kilobytes/Megabytes value in different formats.

  • FortiGate FortiView: KB/MB in Decimal value format.
  • FortiAnalyzer FortiView: KB/MB in Binary value format.

 

Below is the sample.

 

At FortiGate:

 

202501_FAZ_FGT_Bytes_01.PNG

 

At FortiAnalyzer:

 

202501_FAZ_FGT_Bytes_02.PNG

 

After FortiAnalyzer runs the above debug CLI command, refresh the page.

 

Refresh at FortiGate:

 

202501_FAZ_FGT_Bytes_03.PNG

 

Refresh at FortiAnalyzer:

 

202501_FAZ_FGT_Bytes_04.PNG

 

Related article: 
Troubleshooting Tip: Empty Reports