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jasonhong
Staff & Editor
Staff & Editor
December 24, 2025

Troubleshooting Tip: FortiAnalyzer report dataset page does not load

  • December 24, 2025
  • 0 replies
  • 620 views
Description

This article describes a scenario where the FortiAnalyzer Report Dataset page does not load.

Scope

FortiAnalyzer.

Solution

Users may face an issue where the FortiAnalyzer Report Dataset page does not load but gets stuck loading indefinitely when trying to view the dataset.

 

notloading.png

 

The issue is due to the log type attached to the dataset being Null/None, as per the following screenshot.

 

logtype_none.png

 

This issue is caused by some backend changes which affect how FortiAnalyzer handles Null/None related log types within the Report Dataset. To fix this, the user can upgrade the FortiAnalyzer to version 7.6.4, which is readily available now, or the upcoming version 7.4.9.

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