Technical Tip: Troubleshooting output profile upload report via SCP/SFTP server
Description
This article describes the steps to create a new output profile and assign it.
Scope
FortiAnalyzer, FortiManager with FortiAnalyzer features enabled.
Solution
To create a new output profile that will send reports to a specific SCP/SFTP/FTP server when a report is run, navigate to
Reports -> Advanced Settings -> Output Profile -> Create New.
Select the output format (one or multiple), then select Upload report to server to populate the required data.
To assign the profile to a report, navigate to: Reports -> Report definitions -> All Reports -> Report_name {EDIT}.
Under the Settings tab, select Enable Notification and choose the profile name.
Troubleshooting:
To review the process of uploading to the server, use the provided example.
In this use case, the initially used directory is '/Downloads'.
FAZ8HG-1 # diagnose debug application uploadd 255 FAZ8HG-1 # diagnose debug enable FAZ8HG-1 # [T1521:upld_rpt_files.c:782] 1767368772 ERROR: upld_upload ret=-1 /Storage/Reports/ADOMs/root/2026_01_02/S-8_t8-Bandwidth-test-2026-01-02-1640+0100_d91ee359-1a4b-441b-ac35-68a3e7b6efe6_3519/Bandwidth-test-2026-01-02-1640+0100_3519.zip! [T1521:upld_rpt_files.c:718] 1767368783 rpt q len=1. [T1521:upld_rpt_files.c:136] 1767368783 get a rpt request: /Storage/Reports/ADOMs/root/2026_01_02/S-8_t8-Bandwidth-test-2026-01-02-1640+0100_d91ee359-1a4b-441b-ac35-68a3e7b6efe6_3519/Bandwidth-test-2026-01-02-1640+0100_3519.zip [T1521:upld_utils.c:275] 1767368783 ERROR: upload /Storage/Reports/ADOMs/root/2026_01_02/S-8_t8-Bandwidth-test-2026-01-02-1640+0100_d91ee359-1a4b-441b-ac35-68a3e7b6efe6_3519/Bandwidth-test-2026-01-02-1640+0100_3519.zip to scp://10.5.49.73:22//Downloads/Bandwidth-test-2026-01-02-1640+0100_3519.zip failed due to Upload failed (at start/before it took off). <<<<<<<<<<<<<<< It was not accepted [T1521:upld_utils.c:471] 1767368783 connecting to 10.5.49.73 (ssh)
The logs on the server side are as follows:
Jan 02 16:45:21 DebTest sshd-session[3187326]: Accepted password for user from 10.5.68.254 port 54246 ssh2 Jan 02 16:45:21 DebTest sshd-session[3187326]: pam_unix(sshd:session): session opened for user user(uid=1001) by user(uid=0) Jan 02 16:45:21 DebTest sshd-session[3187326]: pam_unix(sshd:session): session closed for user user
To resolve it, modify the directory settings in the output profile to be '/home/user/Downloads/'.
FAZ8HG-1 # diagnose test application uploadd 99
Restart the service and run the report again.
FAZ8HG-1 # [T23880:upld_rpt_files.c:718] 1767369058 rpt q len=1. [T23880:upld_rpt_files.c:136] 1767369058 get a rpt request: /Storage/Reports/ADOMs/root/2026_01_02/S-8_t8-Bandwidth-test-2026-01-02-1650+0100_d91ee359-1a4b-441b-ac35-68a3e7b6efe6_3521/Bandwidth-test-2026-01-02-1650+0100_3521.zip [T23880:upld_utils.c:278] 1767369058 upload /Storage/Reports/ADOMs/root/2026_01_02/S-8_t8-Bandwidth-test-2026-01-02-1650+0100_d91ee359-1a4b-441b-ac35-68a3e7b6efe6_3521/Bandwidth-test-2026-01-02-1650+0100_3521.zip to scp://10.5.49.73:22//home/user/Downloads/Bandwidth-test-2026-01-02-1650+0100_3521.zip succeeded. <<<<<<<<<<<<<<<< ok [T23880:upld_rpt_files.c:199] 1767369058 Uploaded report file Bandwidth-test-2026-01-02-1650+0100_3521.zip successfully.
To stop the debug process:
FAZ8HG-1 # diagnose debug reset FAZ8HG-1 # diagnose debug disable
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