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Ahmed_Galal
Staff
Staff
April 27, 2026

Troubleshooting Tip: FortiADC is not booting up with error 'Open boot device failed'

  • April 27, 2026
  • 0 replies
  • 22 views

Description

This article describes how to resolve the 'Open boot device failed' error on FortiADC.".


Scope


FortiADC.


Solution


Step 1:

  • Reboot the FortiADC.

  • Press any key while being promoted with (Press any key to display configuration menu...).

  • Press F to format boot device. Then press B [Boot with backup firmware and set as default].

  • If the issue persisted with the same error, 'Open boot device failed', then proceed with step 2.

    b7d80dba.png


Step 2:

  • Connect FortiADC to a TFTP server and upload the firmware image to the TFTP server.

  • From the configuration menu (reboot, then press any key to display the configuration menu), press T (Initiate TFTP firmware transfer).


Related document:

Restoring firmware (“clean install”)