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JohnDevNet_FTNT
Staff
Staff
August 6, 2016

Technical Tip: How to get crashlog files from a FortiADC

  • August 6, 2016
  • 0 replies
  • 1680 views

Description

 
This article describes that the Crashlog files may be required for further analysis of some issues. This files are stored in device but need to enter shell mode to display the content.
 
Scope
 
FortiADC.


Solution

 

  1. Enter shell mode:

 

fnsysctl sh

 

  1. Enter to log directory:


/#cd var/log

 

  1. Display content:

 

/var/log# ls –l

 drwxr-xr-x    3 admin    0             4096 May 30 13:50 addb
drwsrwsrwt    2 admin    0             4096 May 30 13:49 authd
-rw-r--r--    1 admin    0           155009 Aug  2 12:03 cmd.log
drwsrwsrwt    2 admin    0             4096 Jul 27 01:43 crash
drwxr-xr-x    3 admin    0             4096 May 30 13:49 fast_statis_res
-rw-r--r--    1 admin    0           545755 Jul 12 16:13 geoip_db.gz
-rw-r--r--    1 admin    0          1718730 Jul 28 04:33 geoip_db_unziped
drwxr-xr-x    3 admin    0             4096 Aug  2 16:19 info_backup
-rw-r--r--    1 admin    0         10091431 Jul 28 04:34 irdb.txt
-rw-r--r--    1 admin    0          1387074 May 30 13:56 irdb_sig.db
drwxr-xr-x    3 admin    0             4096 Aug  2 16:18 logrpt
drwx------    2 admin    0            16384 May 30 13:49 lost+found
drwxr-xr-x    4 admin    0             4096 May 30 13:49 mysql
drwsrwsrwt    3 admin    0             4096 May 30 13:49 named
drwxr-xr-x    2 admin    0             4096 May 30 13:49 nginx

 

Note: As of version 7.2.1, the crashlogs can be collected alongside the debug logs via the Web UI.

 

Related document:
Saving debug file