FortiAuthenticator Cloud – End of Order Announcements
FortiAuthenticator Cloud – End of Order Announcements                                           2nd July 2026
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It has been announced on support website (https://support.fortinet.com) that FortiAuthenticator Cloud (formally known as FortiTrust) has come to End Of Order (EOO) as per date below. Customers are encouraged to move to FortiIdentity Cloud (FIC) for SaaS-based identity solution.
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Replacement SKUs are as follows:
| Current SKU | Description | Replacement SKU | Description |
| FC2-10-ACCLD-511-02-DD | Cloud-managed Identity User Subscription including 24x7 FortiCare for 100-499 Users. | FC1-10-IDCLD-445-02-DD | Annual, per-user, cloud-managed FortiIdentity subscription for 25-499 users (includes 125 SMS credits per user and FortiCare Premium Support per year). |
| FC3-10-ACCLD-511-02-DD | Cloud-managed Identity User Subscription including 24x7 FortiCare for 500-1,999 Users. | FC2-10-IDCLD-445-02-DD | Annual, per-user, cloud-managed FortiIdentity subscription for 500-1999 users(includes 125 SMS credits per user and FortiCare Premium Support per year) |
| FC4-10-ACCLD-511-02-DD | Cloud-managed Identity User Subscription including 24x7 FortiCare for 2,000-9,999 Users. | FC3-10-IDCLD-445-02-DD | Annual, per-user, cloud-managed FortiIdentity subscription for 2000-9999 users (includes 125 SMS credits per user and FortiCare Premium Support per year) |
| FC5-10-ACCLD-511-02-DD | Cloud-managed Identity User Subscription including 24x7 FortiCare for 10,000+ Users. | FC4-10-IDCLD-445-02-DD | Annual, per-user, cloud-managed FortiIdentity subscription 10,000 or more users (includes 125 SMS credits per user and FortiCare Premium Support per year) |
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Customers has a few options when evaluating/deciding to purchase/extend FortiAuthenticator Cloud:
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- Purchase/Extend existing FortiAuthenticator Cloud contract before the End Of Order date below.
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| Product Life Cycle Milestones | Â |
| End of Orders (EOO) | 30Sep2026 |
| Last date to purchase new maintenance contract | 30Sep2026 |
| Last date to extend an existing maintenance contract | 30Sep2026 |
| Product support expires | 30Sep2027 |
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Support for FortiAuthenticator Cloud will expire on 30 Sept 2027, or until the end of existing/renewed contract, whichever date is later. Additional information about the Fortinet life cycle policy can be found in the Fortinet Life Cycle Policy document, found in the Fortinet Support Portal at: http://support.fortinet.com/.
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- Move to FortiIdentity Cloud depending on the feature set used.
A table below illustrate the main features difference between FortiAuthenticator Cloud and FortiIdentity Cloud. For further assistance please contact your local system engineering team for details.
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| Â | FortiAuthenticator Cloud | FortiIdentity Cloud |
| (PaaS) | (SaaS) | |
| General | ||
| Managed by | Managed by Fortinet | Managed by Fortinet |
| (Platform aaS) – hosted VM | (Software aaS) - Cloud native | |
| License | Per user subscription | Per user subscription |
| Point of Presence | Single Region DC with DR | Multi-region DCs (for data sovereignty/geo-closest) with in-region DR |
| Scalability | Limited | Cloud Native |
| MFA support (FTM / SMS / email) | Â | Includes SMS, email and FTM |
| Adapative Authentication |  ✔ |  ✔ |
| Passwordless Authentication (FIDO, passkeys) | ✔ | ✔ |
| Fortinet Fabric Authentication | ||
| FortiSASE Authentication |  ✔ |  ✔ |
| FortiGate / FortiClient - VPN |  ✔ |  ✔ |
| FortiGate / FortiClient - FSSO |  ✔ | Roadmap |
| FortiClient ZTNA / 2FA |  ✔ |  ✔ |
| FortiManager / FortiAnalyzer - 2FA & SSO |  ✔ |  ✔ |
| Features / Protocols | ||
| SAML |  ✔ |  ✔ |
| Oauth 2.0 / OIDC |  ✔ |  ✔ |
| SCIM Client and Server | SCIM client & server | SCIM server only |
| RADIUS including RADSEC Support |  ✔ | Roadmap (26.3 ETA end of July) |
| PAM support (Privilege Access Management) | ✘ | Roadmap |
| Auth Proxy (RADIUS / LDAP) | Roadmap |  ✔ |
| 802.1X Authentication |  ✔ | Roadmap |
| Certificate Management |  ✔ | Roadmap |
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created as of FortiAuthenticator-Cloud 26.2.b
created as of Fortiidentity Cloud 26.2.a
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- Customers are welcomed to run FortiAuthenticator on public cloud. FortiAuthenticator support supports AWS, Azure, OCI &Â GCP (KVM) and Alibaba Cloud.
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Best regards,
Fortinet Product Management Team