Re: Can't setup a VPN user.

pdelapena · 06-03-2024

Description This article describes how to identify via PowerShell all the TLS cipher suites offered by a Windows device to cross-check with the cipher suites supported by the FortiGate. Scope FortiGate and Windows. Solution In FortiGate, there are op...

pdelapena · 06-03-2024

Description This article describes why VPN recreation fails with an error 'Unable to setup VPN' when using the IPsec Wizard Hub-and-Spoke template due to a duplicate local address group with the same name already exists. Scope FortiGate. Solution An ...

pdelapena · 05-30-2024

Description This article describes the reason why VPN creation using the Hub-and-Spoke template in IPsec Wizard cannot proceed further while in Step 4 (Policy & Routing) and how to complete the VPN creation. Scope FortiGate. Solution When recreating ...

pdelapena · 05-29-2024

Description This article describes why the generated FortiGate Cloud reports are blank or could be missing the latest contents for FortiGates in HA after an HA failover. Scope FortiGate and FortiGate Cloud. Solution It is important to first determine...

pdelapena · 03-01-2024

Description This article describes several troubleshooting methods that can be followed when experiencing SFTP configuration backup issues in FortiGate. Scope FortiGate. Solution Since FortiOS v7.0.1, administrators now have the option to backup the ...

Re: Can't setup a VPN user. · 06-09-2024

Hi @RobNS ,Assuming you have already created a local user following the guide you have shared, it will be much better if you can assign that user to a user group. The reason for this is that when you have new SSL-VPN users to add in, you simply just ...

pdelapena · 06-05-2024

Hi @pxiannie ,You may have to append the ".local" in order for it to get resolved by the DNS server.Regards,

pdelapena · 06-05-2024

Hi @pxiannie ,If you do not have an internal DNS server, you can configure DNS service in your Dial-Up tunnel interface and set it to 'Recursive' mode. Next, add a DNS zone and DNS entry for the mapping of server hostname to IP address. Ref : https:/...

pdelapena · 06-04-2024

Hi @pxiannie ,Have you configured the DNS domain under the phase1-interface settings of your IPsec VPN? You may refer to the link below for further troubleshooting.Ref : https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-set-DNS-suffix-...

pdelapena · 06-04-2024

Hi @unknown1020 ,Are you using Google Chrome? Do you experience the same issue with other browsers? You may try blocking QUIC protocol. More information about what QUIC is in the guide below.Ref : https://community.fortinet.com/t5/FortiGate/Technical...

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Technical Tip: Checking the TLS cipher suites offered by Windows device

Troubleshooting Tip : 'Unable to setup VPN' error when using IPsec Wizard Hub-and-Spoke template

Troubleshooting Tip: VPN Creation using Hub-and-Spoke template in IPsec Wizard cannot proceed further

Troubleshooting Tip: Blank FortiGate Cloud reports are being generated for FortiGates in HA

Troubleshooting Tip: SFTP configuration backup issues for FortiGate

Re: Can't setup a VPN user.

Re: How to solve DNS resolution in android and iOS mobile using IPsec VPN?

Re: How to solve DNS resolution in android and iOS mobile using IPsec VPN?

Re: How to solve DNS resolution in android and iOS mobile using IPsec VPN?

Re: web filter and app control do not work

Re: Can't setup a VPN user.

Re: How to solve DNS resolution in android and iOS...

Troubleshooting Tip: Blank FortiGate Cloud reports...

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