Description
This article describes how to resolve a scenario where no new firmware is listed in the Firmware Management section of the GUI.
Solution
- Run the following commands to make sure that the FortiGuard Distribution Network has the images updated on FDN Servers.
diag fdsm image-upgrade-matrix
diag fdsm image-list
diag fdsm fds-update
diag fdsm image-list
diag fdsm fds-update
The above commands will list all the compatible firmware images & versions which are retrieved from FDN. If this is successful, there will be no issues communicating with the FortiGuard distribution list.
- Enable the following command:
config system central-management
set allow-remote-firmware-upgrade enable
end
This will enable remotely upgrading the firmware on this FortiGate from the central management server (FortiGuard by default).
After this change, it will be possible to find the recommended firmware:
Note: Versions 5.0 up to 6.4 are out of engineering support. Consider upgrading the firmware level on the device to a supported version (7.0 up to 7.6). Here check the firmware path and compatibility depending on the hardware: Upgrade tool.
